To help mitigate the spread of COVID-19, Emory conducts an in-house case investigation and contact tracing. This process allows Emory to respond quickly, interrupt disease transmission, and provide direct care to our students. Please find the details of our contact tracing program and some commonly asked questions below. 

Please Note: As the COVID-19 Pandemic evolves,
 so may our guidelines and protocols.

Contact Tracing for COVID-19 at Emory University

Contact tracing is a process that identifies people who may be at risk of developing COVID-19 because of their recent interactions or relationships with people who have tested positive for COVID-19. By identifying people who are at risk because of possible exposure, we can reduce the spread of the disease by having them quarantine or isolate until the possible infection period has passed.

  • Isolation separates sick people with a contagious disease from people who are not sick.
  • Quarantine separates and restricts the movement of people who were exposed to a contagious disease to see if they become sick.

You can read more about how Emory manages quarantine and isolation on our webpage.

A close contact is defined as being within 6 feet of a positive individual for 15 minutes over a 24 hour period of time starting from 2 days prior to the start of symptoms or a positive test result regardless of wearing a standard mask

Students enrolled in classes at Emory have agreed to adhere to the Emory Community Compact. which includes complying with and participating in applicable COVID-19 testing requirements, contact tracing procedures, health monitoring guidelines, and other mitigation procedures to maintain the safety and health of the community.

Students agree to enroll in the emergency notification system by giving their mobile phone number.
If a student on the Atlanta campus becomes symptomatic or has a concern about an exposure, they are instructed to access care through the Student Health Patient Portaland message the “COVID-19 Assessment Provider,” who will arrange testing if necessary. If the student has urgent symptoms or questions after hours or over the weekend, the student calls Student Health Services at 404.727.7551 and presses “0” for the medical call center. Students can also contact the Contact Tracing Line at 404.727.6190 and press “2” for the student contact tracing team if they have questions about exposures.

If a student on the Oxford campus becomes symptomatic or has a concern about an exposure, call the Oxford Student Health office at 770.784.8376 Monday through Friday from 8:30 a.m. to 5:00 p.m. Oxford Student Health will arrange a telehealth or in-person office visit. For after-hours and weekends, call 404.727.7551 and press 0 for the medical advice nurse. 

When a person tests positive for COVID-19, the contact tracing process will begin through sending an email to close contacts indicating the person’s possible exposure to a person who tested positive for COVID-19. Email notification will be facilitated by the Student Health COVID-19 Contact Tracing Mailbox and provide directions for those who are vaccinated and unvaccinated

  • Positive cases and their close contacts who are not affiliated with Emory will be reported to the appropriate county public health department.

  • The contact tracing team conducts follow-up calls with close contacts to ensure that they understand the instructions that they were provided.

  • For close contacts who are unvaccinated, they will need to quarantine, and they are to be tested upon entry into quarantine and on day 8.

  • For close contacts who are vaccinated, they will not have to quarantine, but they will need to test on day 5 through Emory's screening program.

    • If the test result for the identified close contact is positive, the student will be directed to isolate by a clinical provider and contact tracing will begin for that individual. 

  • You will need to quarantine at home for 10 days. You will not be able to leave your home and must separate yourself from others in the household. If you live on campus, you will be moved to the on-campus Emory Conference Center Hotel under the direction of an Isolation/Quarantine Coordinator.

  • You will need to monitor your symptoms and seek care through Student Health Services through the student patient portal and send a message to the COVID-19 Assessment Provider.

  • You will be tested upon entry into quarantine and again at day 8. You will be able to leave your home or the on-campus hotel on day 11 of quarantine.

  • If you are asymptomatic, you do not need to quarantine. You will continue to self-monitor for 14 days from the last day of exposure and seek care through Student Health Services via the student patient portal and send a message to the COVID Assessment Provider. 

    • You will be required to test on day 5 through the saliva testing program. You can sign up through Emory Forward website.

    • You will receive a symptom survey on day 7 and 14 through the contact tracing program in order to be exited out of contact tracing system.

    • During the 14-day period after your exposure, you will need to wear a mask at all time indoors and in public spaces, do not attend large public gatherings, and limit your exposure to those who are high risk for contracting COVID-19.

    • You MAY go to class during this time wearing a mask.

  • If you are symptomatic, you will need to isolate yourself immediately and send a message through the student patient portal to the COVID-19 Assessment Provider for an evaluation.

The contact tracing team does a thorough case investigation with the COVID-19 positive person and identifies and subsequently notifies those who meet criteria of being a close contact (within 6 feet for greater than 15 minutes- regardless of wearing a mask). If you are not contacted, then you have not been named as a close contact by the positive person and should not seek out testing at this time. However, if you have any questions or feel that you do meet the definition of a close contact, send a message through your student patient portal to the COVID-19 Assessment Provider for further inquiry and possible evaluation.

  • To date, Emory has not identified COVID-19 spread within the classroom setting.

  • After the positive student is interviewed, those who have been identified as close contacts will be contacted directly.

  • If several cases are identified within a cohort or class or there is a concern that contact tracing is not adequate due to specific circumstance, our Public Health Team which includes medical personnel, contact tracing experts, and our medical epidemiologist, assesses the situation along with a designated leader in the school to decide what further investigation, if any, is required.

Student Health COVID Services

If you are having chest pain, serious difficulty breathing, or any another type of medical emergency, call 911 or 404-727-6111 on campus.

COVID Phone Numbers

SHS COVID Screening 404-727-7551 and Press 0

Contact Us


1525 Clifton Road
Atlanta, Georgia 30322

Hours and Location/Directions

COVID Student Patient Portal

Send a message to the “COVID Assessment Provider” on your online patient portal and fill out the form to recieve a call back for further directions.

Login to Student Patient Portal