Transition of Care Guide
PREPARING FOR UNIVERSITY LIFE
Getting Familiar with Emory
This is Emory University Student Health Service’s (EUSHS) comprehensive guide for transitioning your medical and mental healthcare as you move from home to university life. To help with a smooth transition, we recommend the following:
- Become familiar with our student health website & services. This is where you can find information on our services, insurance enrollment, insurance coverage, pricing, procedures, and much more. You will be able to match what we provide with your current or expected needs.
- Review Emory requirements. All incoming and continuing students must meet certain immunization and insurance verification guidelines as well as sign documentation. The insurance waiver needs to be filled out annually if you are not using the Emory University Student Health Insurance Plan (EUSHIP). You can find every step and process here. Make sure to submit your documentation through the Student Health Portal.
- Check out the other Student Health Portal features. This is where you will be uploading your immunization records, scheduling appointments, reading test or lab results and will serve as your primary means of communication with the Student Health Clinic. Student Patient Portal
- Understand requirements and policies. In order to serve all students efficiently and effectively, we have processes to keep everything running smoothly. Being familiar with how to cancel appointments, what kind of costs to expect, etc. can help you have a better experience.
- Connect with Department of Accessibility Services, if needed, to learn about accommodation and support services they offer.
- Connect with Counseling & Psychological Services (CAPS), if needed, to learn about mental health support.
If you are unable to find needed information through any of the above links or resources, or through the accordion topics below, please call our clinic at 404-727-7551.
Before You Arrive
Emory University has taken steps to protect students as they transition to living or studying on campus. We recommend building out a basic first aid kit. Suggested items for the kit below.
Essential Respiratory Illness Monitoring & Protection Items
- Digital Thermometer
- Hand sanitizer
- Cleaning supplies
- Tylenol or Ibuprofen
Supplies Recommended
- Band-aids in assorted sizes
- Bandage supplies: Gauze pads (4 x 4s), Gauze – 3-inch roll, Paper tape
- Scissors
- Tweezers
- ACE bandage for sprains (3-inch for ankle/wrist, 4-inch for knee)
- Ice bag for sprains, bee/wasp stings (zip lock bags work very well)
- Sunscreen
Medication Suggestions
- Pain reliever: ibuprofen (Advil, Motrin), acetaminophen (Tylenol)
- Antiseptic skin cleanser: (hydrogen peroxide or Betadine)
- Antibiotic cream or ointment (Polysporin, Neosporin)
- Antihistamine for itching, stings, allergies (Benadryl, Allegra, Zyrtec, Claritin)
- Hydrocortisone cream for skin rashes, itching (Cortaid)
- Antacid tablets or liquid for upset stomach (Tums, Mylanta)
- Decongestant
- Cough expectorant (plain Robitussin, plain Mucinex) AVOID NYQUIL
- Cough expectorant with suppressant (Robitussin DM, Mucinex DM) AVOID NYQUIL
Choose an easy to open case to store everything in and make sure to label it.
As a community, we are stronger if we approach this pandemic together. Emory does not condone social stigmatization in any capacity. We will be here if you are sick for any reason; you can do your part by following guidelines, being respectful of space, and staying emotionally supportive of friends, family and your Emory colleagues.
We recommend reviewing your current medical and healthcare related needs with your provider, parent or guardian. For instance, are you on medications for chronic conditions? Do you see a specialist for care? Make sure you are familiar with your own health conditions and needs so you can advocate for yourself!
Your Care Plan Details
- Names of any current health related conditions
- Challenges or symptoms that occur as a result of these conditions
- How these symptoms impact you
- The names, dosages, and frequency of medications or therapies that treat these conditions (and are there any common side effects that result from these medications)
- Understand what treatments have been effective (or not) for you
- Names and contact for your current providers
- The insurance information you will be bringing or your Emory University Student Health Insurance information
- For students being treated for ADD or ADHD, please read our required policies and procedures for receiving your medications. The information can be found here.
If you are being treated for a chronic condition, we recommend navigating several doctors’ appointments and drug store medication purchases on your own before leaving home. If you are on routine medications, there are a lot of tools to help you stay on track: medication reminder apps, phone alarms and calendars, and weekly or monthly pill boxes to know if you took your medications. If you struggle to be consistent, don’t give up! Keep practicing until you feel confident.
An Individualized Education plan (IEP) or 504 Plan that you had for high school doesn’t automatically transfer to universities or colleges. To seek out accommodations based on disabilities, connect with the Emory Department of Accessibility Services (DAS). They are committed to assisting qualified students with obtaining services and they ensure that all matters of equal access and reasonable accommodations are properly addressed. It will be helpful to have a copy of your IEP or 504 plan when you speak with Emory DAS. You can learn more about how transitioning accommodations from High School to Emory University here.
If you have been diagnosed with any condition that could entitle you to accommodations on campus, please have your medical certification ready and contact Accessibility Services.
You have a variety of options in case an emergency should arise while you are at Emory. We have support available 24/7 but the contact can change based on the time and issue. If you are in immediate danger, are having a mental health emergency or witnessing one, or have any life-threatening issues, please call 911 or Emory Police Department at 404-727-6111 right away.
For information on care after hours, during normal business hours, etc. review our Emergency Services Overview page.
Other Campus Resources:
- The Office of Respect serves any student impacted by sexual assault, relationship violence, and/or stalking. For 24/7 confidential support and advocacy, call the Respect Hotline at 404-727-1514 to speak to an advocate.
- Student Case Management and Intervention Services (SCMIS) assists students who are facing challenges surrounding basic needs (e.g. housing or food insecurity, financial hardship, etc.) and guides students to access holistic wellbeing and academic resources. Complete a Student of Concern Referral Form here.
- Student Intervention Services connects students who are experiencing acute basic needs emergencies in the moment before connecting them with Case Management for longer-term solutions. Call 404-430-1120. The line is monitored 24/7/365.
- Counseling and Psychological Services provides urgent mental health support. Students can drop in Monday-Friday, 8:30 a.m. - 5 p.m. for consults, or call 404-727-7450 at any time for phone-based support.
Non-Emory Resources:
National Suicide & Crisis Lifeline (in U.S.) |
|
National Crisis Text Line |
|
Georgia Crisis Access Line (in state of GA) |
|
National Grad Crisis Line (for U.S. graduate students) |
|
The Trevor Project (for LGBTQ Youth) |
|
Trans Lifeline (for Trans individuals) |
|
Veterans Crisis Line (for veterans and their loved ones) |
|
Emory tests its emergency notification systems monthly. There are outdoor sirens, email and text alerts and multiple social media posting that occur monthly on the first Wednesday at noon. Follow the Critical Event Preparedness and Response Team on X (formerly Twitter) @Emory_CEPAR or call them at 404-712-1300 for questions or concerns. Download the Emory Safe app to stay connected to all emergency notifications and resources on campus.
You have options when it comes to healthcare while at Emory. Student Health Services offers comprehensive medical services at our on-campus clinic and their own affordable health insurance plan, but you can always choose to maintain your current insurance (as long as it meets standard requirements) and/or your local providers. The insurance waiver needs to be submitted annually if you choose to use your own insurance. Learn more about the Emory University Student Health Insurance Plan here.
OPTIONS FOR HEALTHCARE
- Emory Student Health Services
The EUSHS Clinic is located on Clifton campus and offers a wide spectrum of comprehensive, effective healthcare. You can find our entire team in this location which makes scheduling, receiving care, and confirming benefits easy and direct. The healthcare that you can receive through Emory Student Health Services includes primary care; physical examinations; confidential HIV testing; women’s health and contraception services; colposcopy and IUD placements; mental health counseling and referral; psychiatric care; preventive health; substance abuse counseling and referrals; allergy injections and immunizations; on-site specialty clinic in dermatology and referrals to off-site specialists; health education and wellness programming and individual consultation; international travel clinic and immunizations; nutrition counseling; and laboratory testing. We can serve as your annual check up or provide you with complex care all from the convenience of campus.
Students can utilize the health clinic with or without the Emory sponsored insurance plan (although they must have comparable coverage).
Emory University Student Health Insurance Plan (EUSHIP)
We have our own insurance plan, too. Many students find our pricing coverage equitable or better than many other provides or insurance companies. You can read more about our insurance plan here as well as enrollment processes.
Tuition Insurance
The unexpected can occur which can lead to a student withdrawing from class. Emory University does offer tuition insurance as piece of mind.
- Continue with Your Provider from Home
You may continue to depend on your current care team to help manage your treatments and health. Here are some things to consider:
- Do they offer telehealth or virtual visits?
- Does the provider feel comfortable providing care or management from a distance?
- Are your needs such that you can see your provider only during school breaks?
- For medication or ongoing therapies, how will you coordinate those?
- Find a Local Provider
You can also find an Atlanta based provider who is not part of Emory University Student Health Services. For local mental health providers see the CAPS Thriving campus referral network. Here are some things to consider:
- Will you be able to meet with the provider along with your parents or guardians prior to your move?
- Do they accept your (or the Emory) insurance plan?
- What are their costs for services or fees?
If you choose to establish care with Emory Student Health or an off-campus provider, it is important to have your treatment plans and records sent to the new team from your home provider. This is important to avoid any interruptions to your care or medication management.
If accommodations are needed, you will need to connect with the Department of Accessibility Services (DAS) regardless of where you seek primary or ongoing care.
Successfully Managing your Transition is Based on Coordination
- Ensure that you know who and where you will be receiving care from. If you have a team or are transitioning part of your care, connect the providers to each other and make sure there is an identified lead clinician.
- Understand your current care, your needs and all the details of your medications or therapies.
- Be prepared to share your treatment records with your new providers.
- Connect with the Department of Accessibility Services early, if needed.
- Understand how medical insurance coverage works and who to connect with if you have questions. For Emory University Health Insurance questions, you can reach us directly here 404-727-7551.
Student Health Services
Emory University Student Health Services (EUSHS) provides outpatient care for enrolled Emory students with a valid Emory ID card. International student's spouses, Domestic Partners and unmarried children over 18 years of age are also eligible for primary medical care if they are currently enrolled in the Emory/Aetna Student Health Insurance Plan.
Patient Portal
Schedule appointments, request prescription refills, send secure emails and more.