Clinical, Medical or Service Questions
Please call us directly at 404-727-7551. Or, you can directly contact a member of our staff through our Student Health Portal.
Medical Records
For more information concerning medical record requests, please visit the medical records page.
Immunization Questions
Submit a message to Immunization Compliance in the Patient Portal or you can email our immunization team here.
Emory University Student Health Insurance Plan (EUSHIP) Questions
Emory Student Health Insurance Plan (administered by Aetna) - For any students with questions regarding claims, billing, coverage, and anything specifically related to the plan itself, please visit the Aetna Student Health website or reach out to the Aetna Customer Service team at 1-877-480-4161.
For dependent & continuation plan enrollment and detailed coverage information please review Aetna's website as linked. To see what services and providers are in network, please click here.
For additional questions such as QLE(s), 1095b(s), and student charges related to EUSHIP, please submit a form here.
Billing Questions
For questions regarding billing AND you are not on the Emory University Student Health Insurance Plan (EUSHIP), please submit a secure message on the Patient Portal to Billing Inquiries.
Are you having an issue that isn't related to the above topics? Please call our clinic for guidance! 404-727-7551.
Telephone
Emory University Student Health Services utilizes an auto attendant telephone answering system. The auto attendant telephone menu is designed to connect your call to the appropriate department. You may select an option at any time during the menu/message or press the option you need immediately upon hearing the menu/message if you already know which option you need.
AUTO ATTENDANT TELEPHONE MENU:
Main Number 404 -727-7551
Menu Options
| Appointments | Press 1 |
| Hours of Operation and Directrions | Press 2 |
| Medical Records and Immunization Compliance | Press 3 |
| Referrals, Insurance Waivers | Press 4 |
| Billing and Non-EUSHIP Insurance, Medical Records, Account Balance | Press 5 |
| Psychiatry | Press 6 |
| Medication Refills | Message through the Patient Portal |
| Medical Information Line (During Office Hours) | Press 0 |
| Medical Call Center (AccessNurse) When Clinic is Closed | Press 0 |
| Executive Director | 404-712-8652 |
| Allergy & Immunization | 404-727-8581 |
| Emory Student Health Insurance Plan (EUSHIP) Information | 404-727-4428 |
|
All Other Billing and Non-EUSHIP Insurance Issues |
404-727-8721 |
| Medical Records | 404-727-7264 |
| Travel Clinic | 404-727-8581 |
Important Non-EUSHS Phone Numbers: |
|
| Emergencies | 911 |
| Emory Police | 404-727-6111 |
| Emory University Hospital Emergency Dept. | 404-712-7100 |
Feedback
If you wish to provide feedback, address a concern or file a complaint:
- You may send a message via Your Patient Portal by choosing Messages then selecting Secure Message to Executive Director.
- Executive Director, Sharon Rabinovitz, MD, at srabin2@emory.edu.
or contact via phone for urgent issues: 404-712-8652 - Senior Director of Clinical Services, Laura Joseph, MD at laura.joseph@emory.edu
- Director of Psychiatry Services Robert Elliott, MD at rtellio@emory.edu
- Director of Nursing Services: Kimberly Crow, MSN, RN-C at kimberly.crow@emory.edu
- Director of EUSHIP: Tammy Kim, MSHA, MBA at tammy.kim@emory.edu
Student Health Services
Emory University Student Health Services (EUSHS) provides outpatient care for enrolled Emory students with a valid Emory ID card. International student's spouses, Domestic Partners and unmarried children over 18 years of age are also eligible for primary medical care if they are currently enrolled in the Emory/Aetna Student Health Insurance Plan.
Patient Portal
Schedule appointments, request prescription refills, send secure emails and more.