FEES

Except as otherwise noted below, Emory tuition covers exams provided by the EUSHS healthcare providers. Charges for the following services are not covered by tuition and must be paid for by the student:
  • Hospitalization
  • Laboratory tests and X-rays
  • Consultations with physicians outside the EUSHS
  • Injections, including allergy shots
  • Medications and medical supplies
  • Travel consultations
  • Medical procedures & Colposcopy
  • Physical examinations
  • Specialty Clinic, Physical Exam, other Appt No Shows

Financial Policy / Student Responsibility / Insurance Related Concerns

Payment is expected at the time service is rendered. We accept check, Visa, MasterCard, Discover and eligible Emory student financial accounts. As of 9/1/2018, Student Health Services will no longer accept or manage cash transactions.  All unpaid charges will be transmitted to the Emory University Student Financial Services (SFS) to be included on the student's central account. SFS will bill you for any unpaid charges. Payment for deductibles and coinsurance is due at the time of service.

EUSHS participates in the Emory University Student Health Insurance Plan (EUSHIP) and in several other major insurance PPOs, including Aetna, Cigna, Humana, and United Healthcare and now BCBS! (submitting claims as of 5/18/2020). For a list of our current managed care contracts, click here. We do not participate in Medicare, Medicaid or Tricare therefore, we will not bill to these insurance carriers and their affiliated plans directly. We are also non-participants in other plans that are not listed. However, we will do our best to file for any charges incurred at EUSHS with the patient's primary insurance carrier that is not Medicare, Medicaid or Tricare affiliated. It is important to know that if EUSHS is a non-participant with your plan, it is possible that your carrier may not pay for these charges. If requested, we will provide our patients with copies of all relevant paperwork needed to resolve any payment issues with their insurance carrier or to seek reimbursement in lieu of direct billing. We will wait an appropriate time period from the date of filing the claim to receive payment. If the charges are unpaid at that time, we will transfer the balance to Student Financial Services for billing on the student's account. Please take note: if your account becomes past due, Emory may withhold transcripts, grades, registration or other University provided services or goods until all past due amounts are paid.

As mentioned above, at your request, we file medical charges that you incur at EUSHS with your primary insurance carrier. It is possible that your carrier may not pay for all charges. It is highly recommended that you contact your carrier to ensure that Emory University Student Health and Counseling Services, LLC and its clinical providers are participating providers for your insurance plan.

  • Important: Most lab work charges will be billed to your carrier by The Emory Medical Laboratory, not Emory Student Health Service
  • You must provide EUSHS with your current health insurance cards each semester and when mid-year changes with your plan occur. A financial policy statement like the above information must be read and signed by each student prior to his or her EUSHS evaluation, once per academic year.
  • You are responsible for paying the bill in full and obtaining reimbursement from any secondary health insurance company. We will assist you as much as possible to prepare the necessary forms needed to expedite repayment of your insurance claim, but we do not coordinate benefits (i.e., file a claim or send in the form with secondary insurance companies).
  • EUSHS will not enter a dispute with your health insurance company over your claim; this is your responsibility and obligation. We will file your claim (primary coverage) one time. Upon request, we will supply you with a copy of the claim, so you can resubmit if necessary.

For questions about the Emory Student Health Insurance Plan (EUSHIP), please call our Student Health Insurance Plan Office at 404-727-7560 (for Students last name A to M) or 404-778-6692 (for Students last name N to Z).

For questions about all other health insurance plans and EUSHS financial and billing policies, please call our Billing Office at 404-727-8721.

Appointment No Show Fees

There is a $15 late cancellation/no show fee for Primary Care and Women's Health appointments. If you need to cancel your appointment, you must do so either via the online Your Patient Portal or by phone at (404) 727-7551, Option 0 (zero) one hour or more prior to your scheduled appointment. If an appointment is cancelled less than one hour before the visit or the patient does not arrive, it is usually impossible for us to offer this appointment to another student who needs to be seen, thus wasting a valuable healthcare resource for Emory students.

As you may know, for several years we have charged no show fees for missed appointments in our Emory University Student Health Services (EUSHS) specialty clinics in Dermatology, Colposcopy, IUD Insertion, Women's Health, Psychiatry, Nutrition, Alcohol and Other Drug, Travel and Immunization clinics. These specialty clinics are highly sought after by students, which makes appointment availability extremely limited. When a patient schedules an appointment and does not keep it, they are denying another student access to that specialty service, woman's annual exam or physical exam. In addition, EUSHS pays the faculty Dermatologist, Nutritionist, Psychiatrist and Travel Nurse whether patients show up for appointments or not.

In order to avoid a no show charge, the student must cancel the appointment at least 24 hours prior to the scheduled appointment. Therefore, EUSHS charges students for clinic no show appointments as follows: 

  • Alcohol and Other Drug Education $15.00
  • Colposcopy/IUD Insertion $60.00
  • Dermatology $30.00
  • Immunization $15.00
  • Nutrition $30.00
  • Physical Exams and Annual Wellness Exams $30.00
  • Primary Care $15.00
  • Psychiatry $50.00 new patient visit and $30.00 for follow-up visits
  • Travel Clinic $30.00
  • Urgent Care Same Day $15.00
  • Women's Annual Exams $30.00

Please call (404) 727-7551 and select Option 1 (day or night) or go online via Your Patient Portal to cancel your appointment. In addition, students who have three or more no show appointments may be excluded from future appointments at these specialty clinics. We thank you for your cooperation and for your consideration of your fellow Emory students.

Student Health Services

Emory University Student Health Services (EUSHS) provides outpatient care for enrolled Emory students with a valid Emory ID card. International student's spouses, Domestic Partners and unmarried children over 18 years of age are also eligible for primary medical care if they are currently enrolled in the Emory/Aetna Student Health Insurance Plan.

Phone Number

404-727-7551

Contact Us

Location

1525 Clifton Road
Atlanta, Georgia 30322

Hours and Location/Directions

Patient Portal

Schedule appointments, request prescription refills, send secure emails and more.

Login