Emory University is working diligently to ensure all members of our community remain as safe as possible throughout the COVID-19 pandemic. To minimize health risks and make our campus as safe as possible, we are currently developing Spring 2021 health & safety guidelines (including a mandatory face covering / mask-wearing policy, an Emory Community Compact, physically distanced classrooms, outdoor teaching spaces, COVID-19 testing, enhanced cleaning protocols, etc.).

All guidelines and protocols are based on the latest guidance from our Emory Healthcare professionals, the Georgia Department of Public Health, and other local, state, and federal public health officials. These are the protocols Emory University will follow for students living on campus during the spring term who either have been exposed to COVID-19 or test positive for the virus.

Please Note: As the COVID-19 Pandemic evolves, so may our guidelines and protocols.

Isolation and Quarantine Guidelines

University Quarantine:  This process involves separating those who live, or plan to live, on campus who are well (not showing active symptoms) but have been in close contact (within 6 feet for more than 15 minutes over a 24 hour period of time) with a COVID-19 positive case. The individual will remain in housing provided by Emory University with very limited contact for 10 days and they must maintain zero public contact unless instructed to be seen for a medical appointment. Individuals in quarantine will receive meals delivered to their doors, linen services, and academic and well-being support. Students will be supported by intermittent phone check-ins and full support via telemedicine and clinical visits by Student Health if the student becomes symptomatic while in quarantine. A student may be released from quarantine but must self-monitor through day 14 and complete a check out call. 

University Isolation: This process involves separating those who live, or plan to live, on campus and are ill (confirmed ill or presumed COVID-19 positive, with or without active symptoms) from the campus population. The individual will remain in isolation housing provided by Emory University with zero public contact for 10 days (released on day 11). In this circumstance, individuals in isolation will receive meals delivered to their doors, linen services, and daily telemedical check-ins with a representative from Emory Student Health Services (SHS). The amount of time spent in isolation will be dependent on the length of illness, presence of symptoms, and Student Health Services guidance.

Emory Conference Center and Hotel (ECCH): ECCH is an Emory University asset located on the edge of the Emory campus and has reserved rooms to provide temporary quarantine and isolation housing for Emory students. ECCH will redeploy the hotel rooms as a response to the COVID-19 pandemic.

Peachtree Immediate Care: This comprehensive urgent care system is a member of the Emory Healthcare Network. They will support the Emory Student Health Services organization in our COVID-19 testing process.

From the on-campus COVID-19 testing site/testing POD: If a student tests positive at the on-campus testing site, Peachtree Immediate Care* will have instructions for the student to proceed to the Emory Conference Center and Hotel. At the ECCH, a team of isolation coordinators, support staff, and medical personnel will be available to answer questions and ensure the student transitions to the temporary housing location with support and guidance. 

After an evaluation with Student Health Services: Prior to an appointment for testing at SHS, the student will have a phone assessment with a provider who will give the student both verbal and written instructions regarding preparation for the appointment. All students will be instructed to pack personal bags (“go bags”) to support potential time in isolation and will have their bags with them at the time of evaluation. This is a precaution in case a student needs to transition to temporary housing for quarantine or isolation.

After hours and on weekends: Students will have access to Student Health Services via an on-call center for urgent matters after hours and on weekends for further medical support. The isolation coordinator will arrange transportation and support for the student which will include the appropriate medical visit the following day. 

Emory University students will follow these procedures:

    • If a student on the Atlanta campus becomes symptomatic or has a concern about an exposure, they are instructed to access care through the Student Health Patient Portal and message the “COVID-19 Assessment Provider,” who will arrange testing if necessary. If the student has urgent symptoms or questions after hours or over the weekend, the student calls Student Health Services at 404.727.7551 and presses “0” for the medical call center.

      If a student on the Oxford campus becomes symptomatic or has a concern about an exposure, they are instructed to access the Oxford Student Health Portal and message the "COVID-19 Assessment Provider," who will arrange testing if necessary. If the student has urgent symptoms or questions after hours or over the weekend, the student calls Student Health Services at 770.784.8376.

    • Students who are instructed to go into quarantine or isolation will receive a temporary housing assignment at the Emory Conference Center and Hotel. Emory will provide transportation to the temporary housing.
    • Students will receive a list of personal items to pack in their “go bags” should they need to transition to temporary housing assignments. Students already will have received welcome packs with a thermometer, face coverings, and hand sanitizer which they should also bring to the temporary housing site.
  • While in temporary housing, students will receive meal deliveries, linen services (provided by professionals trained in health and safety matters related to COVID-19), and access to other personal items as needed (toothpaste, shampoo, etc.).
  • Students will receive support from the following Emory University departments: Student Health Services, Campus Dining, the Office of Spiritual and Religious Life, Emory Health and Safety Office, Building and Residential Services, Parking and Transportation, and the Office of the Provost for Academic Support.
  • Student Health will facilitate health check-ins with students in isolation daily or every other day (if very mild symptoms).
  • Students will have access to receive medication refills or forgotten items in their residence halls. There will be a stockroom dedicated to those in quarantine and isolation (deodorant, soap, etc.).
  • An isolation and quarantine coordinator will serve as a case manager to ensure students are aware of and connected with support resources available through the Deans’ offices and Campus Life.
  • Students will receive ongoing emotional support from the Office of Spiritual and Religious Life.
  • The temporary housing location will include (at minimum) these items: bed, dresser, closet, eating utensils, wi-fi, computer desk, thermometer, hand sanitizer, face covering, coffee maker, and a small refrigerator.
  • Students will receive documentation from Student Health Services when it is safe to return to their on-campus resident halls and in-person classes.

The Isolation Team will retain a confidential roster of students who are in quarantine and isolation, their room locations, and their emergency contacts. If emergency response is required to those students, responding Emory University staff will wear N-95 masks, gloves and gowns, and other personal protective equipment as necessary.

At the beginning of the semester, all students will receive welcome kits including a thermometer, face coverings, and hand sanitizer. Individuals will be asked to take their temperatures and record their symptoms daily. Student Health Services will monitor all students who are in quarantine and isolation at the ECCH. 

Student privacy is of the utmost importance. The teams involved in coordinating care will utilize applications to ensure privacy and confidentiality. Medical records will remain confidential treatment documents under FERPA and separate from other logistic or support records.


Emory University Dining staff will prepare three boxed meals for all students in quarantine or isolation on campus every day. Dining will be able to accommodate any dietary restrictions such as vegan, Kosher, Halal, and gluten free, etc.

Emory University Facilities Maintenance staff will provide individuals in quarantine and isolation biohazard trash bags, soap, disinfectant spray and towels, washcloths, bath towels, sheets, and blankets. All trash should be put into the biohazard bag and will be picked up daily. Quarantined and isolation individuals will have their towels and sheets changed as needed. A designated bag will be given to individuals to put their dirty towels and sheets. A separate designated bag will be given to individuals to put their personal laundry, which can be sent out for laundering once a week if requested. Laundering services will be completed by professionals trained in health and safety.

If necessary, the Office of the Provost (or Dean’s office) will contact students in quarantine and isolation to review options for students to continue their schoolwork, if able. Students in quarantine or isolation who have mild or no symptoms of illness are expected to continue classes through remote learning as established. Students in isolation who are experiencing illness should contact their schools to request academic accommodations, including extensions.

We recommend you bring the following "Go Bag" items with you if you are instructed to move into temporary housing for either quarantine or isolation: 

  • Chronic medications for two weeks
  • Computer, cell phone, headphones and technologic items (especially chargers)
  • Academic items and books
  • Clothes/underwear (enough for a week as laundry is available)
  • Personal items/Toiletries: toothpaste, toothbrush, hair products, feminine products, deodorant, glasses/contacts, retainer, skin medications
  • Pillow and other comfort items

Emory University will support students during their time in isolation and/or quarantine through a pastoral support model sponsored by the Office of Spiritual and Religious Life. Isolation and quarantine coordinators will act as case managers to connect students with resources, as needed, and will support their emotional and overall well-being during their time in isolation and quarantine.

Read more about the full emotional and spiritual support resources available here. 

Discharge from Quarantine: Students must have a test upon entry to quarantine and on day 8 of quarantine. The student will be notified of the result. If the test is negative and the student shows no active symptoms, the student may return to on-campus classes and activities after day 10 and released on day 11 (subject to change based on CDC guidance). Students must continue to self monitor for symptoms and if they become symptomatic, access Student Health through the portal.  The student will be exited from quarantine on Day 14 by a contact tracer.  Documentation will be provided to the student.

Discharge from Isolation: Students will be released based on the CDC and Emory Healthcare guidelines which state that it has been at least 10 days from onset of symptoms and at least 24 hours of being fever free (without fever reducing medication) and significant improvement in symptoms. If needed, a follow-up appointment will be arranged for a final in-person assessment (subject to change based on CDC guidance).

Each student living off-campus will have access to an Isolation/Quarantine Coordinator who will offer support and guidance. Student Health Services will provide medical support and surveillance for all COVID-19-positive patients in isolation regardless of whether they live on or off-campus. Considering the surge of cases we are experiencing in the community, we are currently unable to provide on-campus isolation or quarantine for students living off campus. If other options become available, we will communicate to those impacted during their clinical or contact tracing assessments. 

Frequently Asked Questions
Isolation and Quarantine

Emory has adopted the definitions for these terms and processes as determined by the CDC:

Isolation refers to the separation of people with a positive COVID-19 test or a diagnosis of presumed positive.  Persons under investigation, who have pending test results are also isolated.

  • Calculation: Day 1, isolation begins the first day of symptoms or, if asymptomatic, the day of the positive test.
  • Exit day: Count out 10 days and exit on day 11.

Quarantine refers to the separation and restriction of the movement of people who have been exposed to a person with a positive COVID-19 test or who has been diagnosed as a presumed positive case.

  • Calculation: Day 0 is the last day of exposure.
  • Exit day: Count out 10 days and exit on day 11 if a COVID-19 test comes back negative.
  • Students must continue to self-monitor through Day 14 to be released from the Contact Tracing Team's records. 

A person is presumed to be COVID positive when they have specific symptoms consistent with COVID-19, and they have been diagnosed as presumed positive by a clinician.

A person is presumed to be positive if they experience loss of taste and smell (not due to nasal congestion), which are symptoms highly specific to COVID-19.

A person is presumed positive if they experience COVID-19 symptoms of worsening cough and/or fever for 2 days AND have been exposed to a known COVID-19 positive person within 14 days.

If a student has had COVID-19 they will not need to be quarantined within 90 days of their symptom onset or positive test results. 

For those students who have had a positive COVID-19 test less than 3 months ago, please access the Student Health Portal and send a message to the COVID Assessment Provider ​and upload the documentation of your positive test (antigen or PCR) on the Immunization tab within the Portal. Repeat testing is not needed at this time. 

If your positive test was over 3 months since the onset of symptoms, you will need repeat testing. Antibody testing will be not be accepted at this time per CDC guidelines.

If you are required to quarantine, a contact tracer and an Isolation and Quarantine (IQ) Coordinator is assigned to your case.

If you are required to go into isolation, a Student Health Services provider and an IQ Coordinator will be assigned to your case. They will follow up with you every 1-3 days, depending on your medical status.

If you are transferred to the Emory Conference Center Hotel for quarantine or isolation, you will also get to know the hotel staff who are available to support you by doing errands, providing transportation, or bringing your delivery service and packages to your door.

Unfortunately, no. Quarantine is 10 days with a negative COVID test and a student must continue to self monitor and check in with the Emory COVID Contact Tracing Team due to the incubation period being 14 days. People can become symptomatic 2 to14 days after exposure, most presenting within 10 days. Hence, the change in the guidelines.

Everyone needs a test upon entry and on day 8+ prior to release on day 11. People are cleared to leave quarantine after day 10 but must continue to self-monitor and maintain preventive safety measures. The Emory Contact Tracing Team will officially end monitoring on Day 14.

As we learn more about the antigen test and collect more data, our process may evolve. We will continue to follow trends, data collection and new guidelines to see if this practice changes. 

The PCR is more sensitive. We need a PCR test result in case the negative result of the antigen is a false negative.

Yes. We have a protocol and policy in place to ensure that you can transfer safely and appropriately and that your family members or caretakers are provided with vital information concerning your isolation or quarantine.

We strongly recommend against flying and encourage everyone to follow Centers for Disease Control (CDC) guidelines which are in place to protect the health of the public. This includes not utilizing any form of public transportation because that could pose a danger to others.

Currently, those required to go into isolation (infected and/or ill) are not able to leave the hotel, which is a measure to ensure the safety of the community. However, we are exploring options to safely increase time outside of the room.

Yes. Your IQ Coordinator will arrange time for you to go for a walk, sit outside, and/or exercise outside. This time is subject to change based on the weather, hotel occupancy, and time constraints of the coordinators on any given day.

Counseling and Psychological Services (CAPS) Virtual Isolation/Quarantine Support Groups are available while you are in isolation and quarantine. Peer-to-peer resources also support students during their time in IQ. Visit CAPS to learn more about community outreach.

The Office of Spiritual and Religious Life (OSRL) also reaches out to each student to offer support, guidance, and tools to make meaning out of this difficult experience.

Emory Student Telehealth powered by TimelyMD has TalkNow, a feature that allows students to reach out to counselors for emotional support with little wait time.

Because many courses are currently online, you should still be able to engage with your classes and professors as you would otherwise if you feel well enough to do so. Whenever you are not attending class, we recommend you follow your daily routine as much as possible.

Make (or even schedule) time for completing out-of-class work, exercising, engaging in hobbies, connecting with friends and family, or anything else you would do outside of quarantine/isolation.

Additionally, CAPS often host workshops focused on motivation and procrastination. Emory College of Arts and Sciences also provides academic support services that you may access. Of course, you may also talk to your academic advisor for support and guidance.

With your permission, your IQ Coordinator will fill out a form to notify the appropriate academic liaison of your situation. You will review the form with an academic liaison to clarify and accurately communicate the support needed and information to be shared with professors.

Student Health COVID Services

If you are having chest pain, serious difficulty breathing, or any another type of medical emergency, call 911 or 404-727-6111 on campus.

COVID Phone Numbers

SHS COVID Screening 404-727-7551 and Press 0

Contact Us


1525 Clifton Road
Atlanta, Georgia 30322

Hours and Location/Directions

COVID Student Patient Portal

Send a message to the “COVID Assessment Provider” on your online patient portal and fill out the form to recieve a call back for further directions.

Login to Student Patient Portal