EMORY UNIVERSITY QUARANTINE AND ISOLATION PLAN FOR STUDENTS LIVING OFF CAMPUS

Emory University is working diligently to ensure all members of our community remain as safe as possible throughout the COVID-19 pandemic. To minimize health risks and make our campus as safe as possible, we have  developed and rolled out 2020 health & safety guidelines (including a mandatory mask/face covering-wearing policy, an Emory Community Compact, physically distanced classrooms, outdoor teaching spaces, COVID-19 testing, enhanced cleaning protocols, etc.).

 

Emory Students who are currently in isolation or quarantine off campus:

If you have any medical questions or concerns,  contact Student Health Services (SHS) via the patient portal and message the COVID Assessment Provider.  For urgent medical concerns after hours or on weekends, call 404-727-7551 and press “0” and speak with the medical call center who will contact the provider on call. 

Student Health Services will provide medical support and observation, and initiate contact tracing for all COVID-19-positive students in isolation regardless of whether they live on or off-campus. 

Emory University Student Health Insurance Plan COVID-19 related coverage can be found here.  If you waived the Emory Student Health Insurance Plan you will need to contact your insurance provider for COVID-19 related coverage.

All guidelines and protocols are based on the latest guidance from our Emory Healthcare professionals, the Georgia Department of Public Health, The Centers for Disease Control and Prevention (CDC) and other local, state, and federal public health officials. These are the protocols Emory University will follow for students living off campus during the fall term who either have been exposed to COVID-19 or test positive for the virus.

Please Note: As the COVID-19 Pandemic evolves, so may our guidelines and protocols.

 

Isolation and Quarantine Guidelines for Off Campus Students


Quarantine,  as defined by the Centers for Disease Control and Prevention (CDC), is "used to keep someone who might have been exposed to COVID-19 away from others. Quarantine helps prevent spread of disease that can occur before a person knows they are sick or if they are infected with the virus without feeling symptoms. People in quarantine should stay home, separate themselves from others, monitor their health, and follow directions from their state or local health department."

Isolation, as defined by the CDC, is "used to separate people infected with SARS-CoV-2, the virus that causes COVID-19, from people who are not infected. People who are in isolation should stay home until it’s safe for them to be around others. In the home, anyone sick or infected should separate themselves from others by staying in a specific “sick room” or area and using a separate bathroom (if available)." You can read more about isolation here.  If you are in isolation with an active case of COVID-19, do not leave your residence for anything unless you need medical help. If you must travel to a medical appointment or need emergency services, wear a face covering and let them know you are currently sick with COVID so they can prepare. 

An off-campus Isolation and Quarantine Coordinator will be available to help the student understand their resources and how they should monitor and care for themselves during this time. The Isolation and Quarantine Coordinator can be reached at 404-727-9561 between 9am and 5pm. Every student in isolation and quarantine will receive and introductory call from a coordinator.  In addition, the coordinator will connect each student in isolation with the dedicated school liaison to ensure that each student has the level of academic support needed. 

The Student Health Services Surveillance Team will reach out by phone or telehealth to offer medical support to students living off campus who are in quarantine or isolation and provide regular check-ins. Students will be made aware of all the campus support options through Academic Advisors, Counseling & Psychological Services (CAPS), and the Office of Spiritual and Religious Life (OSRL). 

If a student is experiencing worsening illness or has medical concerns, they should follow up with Emory Student Health for an evaluation. To reach Student Health urgently call 404-727-7551 and press “0”, or use the Student Portal for non-urgent questions.

An academic liaison from each school will contact all students in quarantine and isolation to offer support for students to continue their schoolwork, if needed. Students in quarantine or isolation who have mild or no symptoms of illness are expected to continue classes through remote learning, as established. Students in isolation who are experiencing illness should contact their schools to request academic support if not already put in place, including extensions.

Emory University students will follow these procedures:

    • If COVID-19 symptoms are present, the student will notify Student Health Services. Students should access the patient portal between 9 a.m. and 4 p.m. daily for medical support. For urgent medical questions after hours and on weekends, students should call 404-727-7551 to connect with the medical on-call center. 
    • An off-campus Isolation and Quarantine Coordinator will be available to help the student understand their resources and how they should monitor and care for themselves during this time. The Isolation and Quarantine Coordinator can be reached at 404-727-9561.

The Student Health Surveillance Team will reach out by phone or telehealth to offer assistance to students living off campus who are in quarantine or isolation and provide regular check-ins. Students will be made aware of all the campus support options through Academic Advisors, Counseling & Psychological Services), OSRL (Office of Spiritual and Religious Life) and their school. 

If a student is experiencing worsening illness or has medical concerns, they should follow up with Emory Student Health for an evaluation. To reach Student Health call 404-727-7551, or use the Student Portal for non-urgent questions.

If you have contacted student health, you should hear from an academic advisor in your school. If you have not heard from someone, please contact the Isolation coordinator, a faculty member or your academic advisor to let them know you are in I/Q. Students who have mild or no symptoms of illness are expected to continue classes through remote learning. Academic support liaisons in the schools will help students who are ill to request any necessary academic support. You can reach the Academic support liaisons here.  

Emory University will support students during their time in isolation and/or quarantine through a pastoral support model sponsored by the Office of Spiritual and Religious Life. Isolation and Quarantine Coordinators will act as case managers to connect students with resources, as needed, and will support their emotional and overall well-being during their time in isolation and quarantine.

Additionally, students may access these resources for more support: click here for full details of each option

Counseling And Psychological Services (CAPS) at Emory

CAPS is hosting online support groups for Emory students in isolation and quarantine on Mondays 6-7 and Thursdays 2-3 via zoom. You can join for one session or as many as you need. For more information, call CAPS at 404-727-7450 or email the group leader, Dr. Colleen Duffy, at cduffy3@emory.edu

Students wanting to access other CAPS services, including crisis services (M-F, 8:30-3:30), and our drop-in workshops, stress clinic or support groups, can call the CAPS main number at 404-727-7450 or visit the CAPS website: www.counseling.emory.edu for more information.

Discharge from QuarantineStudents must have a test on day 4 and on day 12 of quarantine. The student will be notified of the result. If the test is negative and the student shows no active symptoms, the student may return to on campus activities after day 14 (subject to change based on CDC guidance). A letter of release will be generated upon discharge from quarantine.

Discharge from Isolation: Students will be released based on the CDC and Emory Healthcare guidelines which state that it has been at least 10 days from onset of symptoms and at least 24 hours of being fever free (without fever reducing medication) and significant improvement in symptoms. If needed, a follow-up appointment will be arranged for a final in-person assessment (subject to change based on CDC guidance). A letter of release will be generated by the provider at the end of isolation.

If you are a student employed by Emory University, in the Federal Work Study program or have an internship, please contact and coordinate with your supervisor to advise them that you may need time away from work.

Students living off-campus will have access to an Isolation/Quarantine Coordinator who will offer support and guidance. Student Health Services will provide medical support and surveillance for all COVID-19-positive patients in isolation regardless of whether they live on or off-campus. Considering the surge of cases we are experiencing in the community, we are currently unable to provide on-campus isolation or quarantine for students living off campus. If other options become available, we will communicate to those impacted during their clinical or contact tracing assessments. 

Isolation and Quarantine FAQs for Off Campus Students


All guidelines and protocols are based on the latest guidance from our Emory Healthcare professionals, the Georgia Department of Public Health, the Centers for Disease Control and Prevention (CDC) and other local, state, and federal public health officials. These are the protocols Emory University will follow for students living off campus during the fall term who either have been exposed to COVID-19 or test positive for the virus.

Yes. Students living off-campus will have access to an Isolation/Quarantine Coordinator who will offer support and guidance. Student Health Services will provide medical support and surveillance for all COVID-19-positive or presumed positive patients in isolation regardless of whether they live on or off-campus. Considering the surge of cases, we are experiencing in the community, we are currently unable to provide on-campus isolation or quarantine for students living off campus. If other options become available, we will communicate to those impacted during their clinical or contact tracing assessments.

Quarantine is the process of separating those who are well (not showing active symptoms) but have been in close contact (within 6 feet for more than 15 minutes) with a person who has an active case of COVID-19. An individual should remain in their home with zero contact with others for 14 days unless instructed to be seen for a medical appointment. Students will be supported by intermittent phone check-ins and full support via telemedicine and clinical visits by Student Health if the student becomes symptomatic while in quarantine. If a person in quarantine shares off-campus housing, they should stay in their own room and bathroom and limit their use of other rooms in the living space. If they must leave their room or bathroom, they should wear a face covering, wash their hands frequently and maintain space between their housemates. They should avoid sharing utensils, dishes, linens towels, etc. until their quarantine period has passed. 

Isolation is the process of separating those who are ill (confirmed ill or presumed COVID-19 positive, with or without active symptoms) from the campus population. The individual will remain in isolation, at their home, with zero public contact for at least 10 days from the start of symptoms or the date of a positive test. In this circumstance, individuals in isolation will receive daily telemedical check-ins with a representative from Emory Student Health Services (SHS). The amount of time spent in isolation will be dependent on the length of illness, presence of symptoms, and Student Health Services guidance. Students in isolation should not have any contact with anyone including their housemates. If they must share common spaces, they should wear a face covering, wash their hands often and maintain distance. There should be no sharing of utensils, dishes, linens, towels, etc. until the person has been cleared by SHS to leave isolation.

During arrival and repeat testing, Peachtree Immediate Care, a comprehensive urgent care system, is a member of the Emory Healthcare Network, and they will support the Emory Student Health Services organization in our COVID-19 testing process. They are also available to add capacity in the event of a surge in cases. 

All students who are symptomatic or who are exposed to COVID-19, are directed to Student Health Services for care and testing.

Procedures for students in isolation:

  • If COVID-19 symptoms are present, the student living off campus will notify Student Health Services. Students should access the patient portal between 9 a.m. and 4 p.m. daily for medical support. For urgent medical questions after hours and on weekends, students should call 404-727-7551 to connect with the medical on-call center. 
  • A provider will arrange COVID testing and/or a medical evaluation as the situation warrants. 
  • The student will be followed by the student health providers. If the test is positive or the student has a presumed positive infection (fever, cough, lack of smell or taste, known exposure), the student will be connected with the isolation coordinator for further support. The Student Health Surveillance Team will continue to monitor the students for any change in symptoms. Each student will be connected to their school’s academic liaison for any additional support.
  • Students will be discharged according the to the CDC guidelines and per the evaluation of the student health providers. Documentation will be provided to the student upon discharge.

Procedure for students in quarantine:

  • For students who are considered a close contact to an Emory affiliated COVID positive individual, they will be contacted by the Student Health Contact Tracing Team.
  • The contact tracer will provide them with guidance for quarantine and connect them with the isolation and quarantine coordinator for support. The coordinator will notify their school’s academic liaison who will provide additional support as needed.
  • Students in quarantine will need testing on day 4 or 5 and day 12. If the latter test is negative, the student will be discharged by the contact tracer and documentation will be provided.  
  • Students will have access to support from the following Emory University departments: Student Health Services, the Office of Spiritual and Religious Life, Counseling and Psychological Services and the Office of the Provost for Academic Support.
  • Student Health will facilitate health check-ins with students in isolation daily or every other day (if very mild symptoms).
  • Each student who is COVID positive or presumed positive will be connected with the isolation and quarantine coordinator for further resources and support.  The coordinator will ensure that the student is connected to their academic liaison for their specific school.
  • Students will receive documentation from Student Health Services when it is safe to return to their in-person classes.
  • The Isolation Team will retain a confidential roster of students who are in isolation and quarantine. The Student Health Services Surveillance Team will call the student in isolation every day or every other day to ensure that the student is progressing and improving appropriately. If a student is worsening, a telehealth or in person appointment will be arranged. 
  • At the beginning of the semester, all students will receive welcome kits including a thermometer, facial coverings, and hand sanitizer. Individuals will be asked to take their temperatures and record their symptoms daily. 

Student privacy is of the utmost importance. The teams involved in coordinating care will utilize applications to ensure privacy and confidentiality. Medical records will remain confidential treatment documents under FERPA and separate from other logistic or support records.

Emotional Well-Being & Support

Emory University will support students during their time in isolation and/or quarantine through a pastoral support model sponsored by the Office of Spiritual and Religious Life. Isolation and Quarantine Coordinators will act as case managers to connect students with resources, as needed, and will support their emotional and overall well-being during their time in isolation and quarantine.

Additionally, students may access these resources for more support click here for full details of each option.

Counseling and Psychological Services (CAPS) at Emory

CAPS is hosting online support groups for Emory students in isolation and quarantine on Mondays 6-7 and Thursdays 2-3 via zoom. You can join for one session or as many as you need.  For more information, call CAPS at 404-727-7450 or email the group leader, Dr. Colleen Duffy, at cduffy3@emory.edu

Students wanting to access other CAPS services, including crisis services (M-F, 8:30-3:30), and our drop-in workshops, stress clinic or support groups, can call the CAPS main number at 404-727-7450 or visit the CAPS website: www.counseling.emory.edu for more information. 

If a student lives alone off campus, they should look for contactless delivery options for groceries or meals. They should not meet delivery drivers to receive the deliveries and should instead instruct them to leave the delivery outside the home to be picked up after the delivery driver has left or is greater than 6 feet away. Many grocery stores and restaurants are offering this service.

For students who are unable to access the food needed please speak to your isolation coordinator to connect you with the appropriate resources. 

A student should NOT go pick up food or groceries. 

A family member or friend can drop off items but should not come inside the home nor should the student go out to meet them. 

For students who share housing, they may ask their housemates to help deliver meals or food to outside their room and should avoid being in the same living spaces as their housemates, as much as possible. 

Many pharmacies will deliver your prescriptions, and other supplies, to your home. Here are links to several pharmacies that offer this service

 

 

Students must have a test on day 4 and on day 12 of quarantine. The student will be notified of the result. If the test is negative and the student shows no active symptoms, the student may return to on-campus classes and activities after day 14 (subject to change based on CDC guidance). Documentation will be provided to the student.

Students will be released based on the CDC and Emory Healthcare guidelines which state that it has been at least 10 days from onset of symptoms and at least 24 hours of being fever free (without fever reducing medication) and significant improvement in symptoms. If needed, a follow-up appointment will be arranged for a final in-person assessment (subject to change based on CDC guidance). Documentation will be provided for the student.

Please complete the direct service referral form at  http://success.emory.edu/

Student Health COVID Services

If you are having chest pain, serious difficulty breathing, or any another type of medical emergency, call 911 or 404-727-6111 on campus.

COVID Phone Numbers

SHS COVID Screening 404-727-7551 and Press 0

Contact Us

Location

1525 Clifton Road
Atlanta, Georgia 30322

Hours and Location/Directions

COVID Student Patient Portal

Send a message to the “COVID Assessment Provider” on your online patient portal and fill out the form to recieve a call back for further directions.

Login to Student Patient Portal