To help mitigate the spread of COVID-19, Emory implemented a case investigation and contact tracing program in early June that covers the Emory community to help effectively reduce risk and protect Emory students, faculty and staff. With State and local resources overloaded, creating our own internal contact tracing program has allowed us to respond quickly, interrupt disease transmission,  and provide the direct care our students need. Please find the details of our contact tracing program and some commonly asked questions below. 


Please Note: As the COVID-19 Pandemic evolves, so may our guidelines and protocols.


Contact Tracing for COVID-19 at Emory University

Contact tracing is a process that identifies people who may be at risk of developing COVID-19 because of their recent interactions or relationships with persons who have tested positive for COVID-19. By identifying people who are at risk because of possible exposure, we can reduce the spread of the disease by having them quarantine or isolate themselves until the possible infection period has passed.

  • Isolation separates sick people with a contagious disease from people who are not sick.
  • Quarantine separates and restricts the movement of people who were exposed to a contagious disease to see if they become sick.

You can read more about how Emory manages quarantine or isolation on our webpage.

All students returning to on-campus activities will electronically sign two forms acknowledging the need for universal face coverings, physical distancing, and other infection prevention norms. Additionally, they will agree to enroll in the emergency notification system and agree to cooperate with testing and contact tracing procedures.
  • The first form will ask for the students’ mobile phone number for emergency notification.
  • The second form will ask for the students’ common close contacts. To ensure accuracy they will only be able to select other members of the Emory community. These contacts will be used to populate the Emory emergency notification system (Emory Rave Notification).

These data will only be used for contact tracing should be updated routinely and will be removed from the database when the need for contact tracing no longer exists.


  • All students will be tested for COVID-19 once they arrive on campus. Testing will be done by Peachtree Immediate Care, a member of the Emory Healthcare Network.
  • If a student on the Atlanta campus becomes symptomatic or has a concern about an exposure, they are instructed to access care through the Student Health Patient Portal and message the “COVID-19 Assessment Provider,” who will arrange testing if necessary. If the student has urgent symptoms or questions after hours or over the weekend, the student calls Student Health Services at 404.727.7551 and presses “0” for the medical call center.

    If a student on the Oxford campus becomes symptomatic or has a concern about an exposure, they are instructed to access the Oxford Student Health Portal and message the "COVID-19 Assessment Provider," who will arrange testing if necessary. If the student has urgent symptoms or questions after hours or over the weekend, the student calls Student Health Services at 770.784.8376.

  • Ongoing testing done for symptomatic students or close contacts of COVID-19 positive individuals will be nasal swab tests conducted by Student Health providers.
  • When the test is conducted, it is important that each student updates their close contact list to ensure it accurately reflects their activity 2 days prior to becoming symptomatic and the period of time since.
  • When a test is positive, the contact tracing process will begin through activation of messaging to close contacts via text message and/or e-mail indicating the person’s possible exposure to a person who tested positive for COVID-19 and their need for evaluation, testing, and quarantine. The text will provide next steps and directives.
    • Text notification will be facilitated by the Rave emergency notification system.
  • Positive cases and their close contacts who are not affiliated with Emory will be reported to the appropriate county public health department.
  • The contact tracing team conducts follow-up calls with close contacts to ensure that they understand the quarantine instructions that they were provided and that they are to be tested on day 4 and 12 of their 14-day quarantine.
  • If the test result for the identified close contact is positive, the person will be directed to isolate by a clinical provider and contact tracing will begin for that individual.



The contact tracing team does a thorough case investigation with the positive person (index case) and identifies and subsequently notifies those who meet criteria of being a close contact (within 6 feet for greater than 15 minutes). If you are not contacted, then you are not considered a close contact and should not seek out testing at this time. However if you have any questions, send a message to the COVID assessment provider for further evaluation.

Student Health COVID Services

If you are having chest pain, serious difficulty breathing, or any another type of medical emergency, call 911 or 404-727-6111 on campus.

COVID Phone Numbers

SHS COVID Screening 404-727-7551 and Press 0

Contact Us


1525 Clifton Road
Atlanta, Georgia 30322

Hours and Location/Directions

COVID Student Patient Portal

Send a message to the “COVID Assessment Provider” on your online patient portal and fill out the form to recieve a call back for further directions.

Login to Student Patient Portal