For COVID-19 related EUSHIP insurance changes, as of March 16, 2020, the following changes are in place for Emory students with the Student Health Insurance Plan until December 31, 2020:

  • EUSHIP will waive all out of pocket expenses, including co-pays, deductibles and co-insurance, for medical visits and/or testing related to COVID-19 (doctor's order not required for coverage).
  • EUSHIP will waive all out of pocket expenses, including co-pays, deductibles and co-insurance, for inpatient hospitalizations related to COVID-19 (through the end of 2021-2022).
  • Referral requirements are waived for primary care and specialists visits outside of Student Health (visits with a SHS provider are available if needed but NOT required for insurance purposes).
  • Students have access to an emergency 14-day maintenance medication refill or be allowed to obtain early refills as they transition their care and/or location. CVS will also offer a free home delivery
  • Waiving the cost share (copays, deductible and co-insurance) for behavioral and mental health telemedicine visits. 
  • Those students who would have been eligible to participate in the Emory University Student Health Insurance Plan previous to the University’s COVID-19 response remain qualified to participate regardless of their physical location. Online students enrolled and making progress in their stated degree will be enrolled in the Emory University Student Health Insurance Plan by default unless a waiver is properly submitted and approved by the Sept 15th deadline.
  • EUSHIP will cover medical visits when students are home and away from school. If students are seen out of the Atlanta area, medical visits unrelated to COVID-19, will be covered at:
    • In-network benefit level of 80/20 after the $35 copay and $400 annual deductible.
    • Out of network benefit level of 60/40 after the $40 copay and $600 annual deductible.
    • Mental health in-network providers are covered at 80/20 after the $10 copay and $400 annual deductible.
    • Mental health out-of-network providers are covered at 80/20 after the $10 copay and $600 annual deductible.

 

Pharmacy Related Information

  1. One Time Emergency Prescription Refills: EUSHIP is allowing the placement of a one-time emergency refill for a 14-day supply of medication.
  2. Early Refill Limitations: EUSHIP is waiving early refill limits on 30-day prescriptions for all drugs including acute, specialty and maintenance medications at any in-network pharmacy. These prescriptions can be filled ahead of their normal schedule at this time.
  3. Free Home Delivery from CVS Pharmacy: Beginning immediately, CVS Pharmacy will waive charges for home delivery of all prescription medications. With the Centers for Disease Control and Prevention encouraging people at higher risk for COVID-19 complications to stay at home as much as possible, this is a convenient option to avoid going to a pharmacy for refills or new maintenance prescriptions. Additional information on the CVS free delivery program can be found at https://www.cvs.com/content/delivery.

For some of our most common questions related to insurance coverage during these times, please see our FAQs below. 

EUSHIP FAQs for Students Returning to Emory Fall 2020


The automated enrollment process is not running for the summer. Enrollment is not automatic at this time. To enroll in the Emory student plan, you must contact the Insurance Office at 404-727-7560 or 404-778-6692. Enrollment is on an "opt-in" basis only (for summer only). The automated enrollment process with resume in the fall. Additional information below.
Waiver information is available on the Student Health website at http://studenthealth.emory.edu/insurance/waive.html and the Aetna website at www.aetnastudenthealth.com
Yes. If you remain in the US, you are encouraged to complete the waiver process via OPUS, to avoid being charged and enrolled erroneously. If you are studying abroad and will not be in the U.S., contact the Insurance Office at mandatoryinsurance@listserv.cc.emory.edu .
The waiver site opened on April 1, 2020 for the fall semester. You will have unlimited access to the site until if closes on September 15, 2020. You will also receive email communication regarding this requirement. Please pay close attention to all Emory emails. If you do not waive by early July, the insurance charge will post to your student account as part of your pre-term bill but you will still have until the September 15th deadline to complete the waiver. Once completed, the charge will reverse systematically, within 24-48 hours.

1. Login at www.opus.emory.edu with Emory Network ID and Password

2. Complete required Emergency Verification information if requested

3. Select “Health” tile on the Applicant Homepage or Student Homepage

4. Select “Submit Health Insurance Waiver” and follow the four steps to complete the process

Your insurance will be subject to verification performed by Aetna Student Health. Please allow 3-5 days for completion of the process. To check the status of your waiver, please contact ASH at 1-877-261-8403 for further assistance.

7/15/20 - 7/14/21 (Medical students and 2 year MBA students)

8/1/20 - 7/31/21 (International and Allied Health PA students)

8/15/20 - 8/14/21 (all other students)

Enrollment is automatic as long as you do not waive out. By doing nothing, you will be automatically charged and enrolled in the EUSHIP.
Please complete your immunizations history online through your Patient Portal at https://www.shspnc.emory.edu/login_directory.aspx Once completed, please fax or mail them to the Student Health Services otherwise, they can be hand delivered. All forms must be submitted by the start of fall classes. Please do not email your records through an unsecure email address. You can also call 404-727-3761.
Yes. Once your coverage terminates at the end of the policy year, you can extend coverage for an additional 3 months under the continuation plan. You can enroll online via Aetna's website or submit an application which will be available on the SHS website at www.studenthealth.emory.edu. The premium is $1,500.
An overview of the 2020-21 EUSHIP will be available on the Student Health website at www.studenthealth.emory.edu. and the entire brochure will be available on Aetna’s website at www.aetnastudenthealth.com soon.
YES! Coverage for both domestic and international dependents is available. You can enroll your eligible dependents online via Aetna's website at www.aetnastudenthealth.com. Applications will also be available in the Insurance Office at mandatorylistserv.cc.emory.edu.

For medical referrals, contact Referral Coordinator, Julieta Tortocion at mtortoc@emory.edu or by phone at 404-727-0207 and for Mental Health referrals, contact Rick Gregory at 404-727-6145 or richard.gregory@emory.edu. Note: Under the EUSHIP, a referral must be obtained by the SHS first to avoid a claims payment denial. To schedule an appointment, access your patient portal or call 404-727-7551.

*** THE REFERRAL REQUIREMENT IS WAIVED DURING THIS TIME OF COVID-19 ***

Yes. If you experience a qualifying life event by involuntarily losing coverage under another plan (i.e. aging off a parent’s plan, loss of employment, change in marital status, etc.), you are eligible to purchase the Emory student health insurance at that time. You will need to provide a letter of termination within 31 days of the termination date of your prior insurance. Please submit the termination letter to me at ktaylo2@emory.edu. Additional plan information including costs for students is available on Aetna’s website at www.aetnastudenthealth.com.

The premium is not prorated. You will be responsible for the entire semester's premium.

To obtain your Aetna ID card, you can access Aetna’s website at https://www.aetnastudenthealth.com/en/school/686178/members/get-id-card.html. Click on the “Print Your ID Card”. Enter your Emory ID number and date of birth. You can also request a permanent ID card by calling Aetna Student Health at 1-877-261-8403 or download the Aetna Mobile App on your Smartphone by visiting www.aetna.com/mobile.
Vision coverage is available to plan members under the age of 19 under the Preventive Care benefit. Members over the age of 19, have access to vision discounts under the Vision Discount program under Eye Med. See Aetna's website for additional information and to locate participating providers, access Aetna's Docfind website.
YES! Dental coverage is available under the 2020-21 policy. The PPO Dental policy will be available at https://www.aetnastudenthealth.com/schools/emory/PPOpdbs1920.pdf

Student Health Services

Emory University Student Health Services (EUSHS) provides outpatient care for enrolled Emory students with a valid Emory ID card. International student's spouses, Domestic Partners and unmarried children over 18 years of age are also eligible for primary medical care if they are currently enrolled in the Emory/Aetna Student Health Insurance Plan.

Phone Number

404-727-7551

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1525 Clifton Road
Atlanta, Georgia 30322

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