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Appeals Process/ Form

When the Annual Waiver process ends, the waiver site via OPUS will close. This date for the Fall Semester is Aug 24th, for the Spring Semester it is January 19th, and for the Summer Semester it is May 19th. 

If you wish to waive the Emory/Aetna Student Health Insurance Policy but you missed the waiver deadline or your insurance does not meet the health insurance requirements (listed below), you can submit an appeal for additional review and reconsideration.  Click here for the appeals process form

Upon further review, a decision will be rendered on or before the September 15th (Fall), February 8th (Spring) and June 18th (Summer) appeals deadlines. If your appeal is approved, a waiver will be generated on your behalf, at which time, the health insurance charge will reverse systematically within 1-2 days of completion. If your plan is denied, you will be required to enroll in the student health insurance plan for the academic year in which you are enrolled.

Insurance policy minimum requirements:

  1. Coverage that allows the insured student to receive outpatient, emergency, specialist and inpatient care, diagnostic testing and procedures, and mental health inpatient and outpatient care, including alcohol and substance abuse treatment, in Atlanta, GA.  (Please note that coverage in Atlanta for emergency care only does not meet this waiver criterion.)
  2. An individual annual deductible not greater than $2,500 per policy year.   If the annual deductible exceeds $2,500, the insured student must have an approved Healthcare Savings Account (HSA) that will allow the student to seek needed medical and mental health care when recommended by a healthcare provider and will cover all deductible expenses over $2,500. 
  3. The insurance must be provided by an insurance company domiciled in the United States (or must be provided by an international insurance company with a United States partner for handling of insurance claims in the United States).

If you have questions about the online student health insurance waiver process, or questions related to the Emory/Aetna Student Health Insurance Plan,  please contact our Student Health Insurance Plan Office at mandatoryinsurance@listserv.cc.emory.edu or by phone at 404-727-7560.

revised 10/25/2017