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Fees and Financial Responsibility


Except as otherwise noted below, Emory tuition covers exams provided by the EUSHS healthcare providers. Charges for the following services are not covered by tuition and must be paid for by the student:

  • Hospitalization
  • Laboratory tests and X-rays
  • Consultations with physicians outside the EUSHS
  • Injections, including allergy shots
  • Medications and medical supplies
  • Travel consultations
  • Medical procedures & Colposcopy
  • Physical examinations (form/document physicals)
  • Specialty Clinic, Physical Exam, other Appt No Shows

Financial Policy/Student Responsibility

Payment is expected at the time service is rendered. We accept cash, check, EmoryCard, Visa and MasterCard. All unpaid charges will be transmitted to the Emory University Student Financial Services (SFS) to be included on the student's central account. SFS will bill you for any unpaid charges.  Payment for deductibles and coinsurance is due at the time of service

EUSHCS participates in the Emory-endorsed student insurance plan and in a number of major medical plan PPOs. If we are a part of your PPO, you should carefully check to see any limitations of coverage you may have (including co-pays and deductibles) prior to receiving care at EUSHCS. At your request, we file medical charges you incur at EUSHCS with your primary insurance carrier. It is possible that your carrier may not pay for all charges. We will also provide you with copies of all relevant paperwork you will need to resolve any payment issues with your carrier. You can also access recent bills via Your Patient Portal online. If the charges are unpaid or uncovered, we will transfer the balance to Student Financial Services for billing on your account. Please take note: if your account becomes past due, Emory may withhold transcripts, grades, registration or other University provided services or goods until all past due amounts are paid.

You are responsible for paying the bill in full and obtaining reimbursement from any secondary health insurance company. We will assist you in preparing the necessary forms to expedite repayment of your insurance claim, but we do not coordinate benefits (i.e., file a claim or send in the form) with secondary insurance companies.

We will not enter into a dispute with your health insurance company over your claim; this is your responsibility and obligation. We will file your claim (primary coverage) one time. Upon request, we will supply you with a copy of the claim, so you can resubmit if necessary.

You must provide us with your current health insurance cards or completed claim forms so we can file your claim. A financial policy statement similar to the above information must be read and signed by each student prior to his or her EUSHS evaluation, once per academic year.

Please note that EUSHS does not participate in federal Medicare and state Medicaid programs and will be unable to bill for services under these plans.

For questions about the Emory/Aetna Student Health Insurance Plan, please call our Student Health Insurance Plan Office at 404-727-7560.

For questions about all other health insurance plans and EUSHCS financial and billing policies, please call our Billing Office at 404-727-0348.

Appointment No Show Fees

There is a $15 late cancellation/no show fee for Primary Care and Women's Health appointments.  If you need to cancel your appointment, you must do so either via the online Your Patient Portal or by phone at (404) 727-7551, Option 0 (zero) one hour or more prior to your scheduled appointment. If an appointment is cancelled less than one hour before the visit or the patient does not arrive, it is usually impossible for us to offer this appointment to another student who needs to be seen, thus wasting a valuable healthcare resource for Emory students.

As you may know, for several years we have charged no show fees for missed appointments in our Emory University Student Health Services (EUSHS) specialty clinics in Dermatology, Colposcopy, IUD Insertion, Women's Health, Psychiatry, Nutrition and Travel clinics. These specialty clinics are highly sought after by students, which makes appointment availability extremely limited. When a patient schedules an appointment and does not keep it, he/she is denying another student access to that specialty service, woman's annual exam or physical exam. In addition, EUSHS pays the faculty Dermatologist, Nutritionist, Psychiatrist and Travel Nurse whether patients show up for appointments or not.

Therefore, EUSHS charges students for specialty clinic no show appointments as follows:

  • Dermatology $30.00
  • Colposcopy/IUD Insertion $50.00
  • Nutrition $30.00
  • Physical Exams and Annual Wellness Exams $15.00
  • Psychiatry $30.00
  • Travel Clinic $15.00
  • Women's Annual Exams $15.00

In order to avoid a no show charge for these specialty areas, the student must cancel the appointment at least 24 hours prior to the scheduled appointment. Please call (404) 727-7551 and select Option 1 (day or night) or go on line via Your Patient Portal to cancel your appointment. In addition, students who have three or more no show appointments may be excluded from future appointments at these specialty clinics. We thank you for your cooperation and for your consideration of your fellow Emory students.

Revised 5/2/2014