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Mission and Patient Rights and Responsibilities


The mission of Emory University Student Health Services is to empower students to take responsibility for their health and to complement the academic mission of the university by providing collaborative medical, counseling and health promotion services that result in a healthy campus culture. Student Health Services is committed to providing caring professional clinical services to a diverse student body and to reducing the stigma associated with seeking mental health services.


The vision of Emory University Student Health Services is to help students to excel, both while at the University and beyond, by promoting wellness as a state of optimal human functioning. 

Patient Rights and Responsibilities

As an EUSHS patient, you have the following rights and responsibilities, as we partner with you to provide your care.

You Have A Right To:

  • Receive considerate and respectful care.
  • Receive private and confidential care.
  • Know who is responsible for coordinating your care.
  • Ask for and receive complete and understandable information about your condition and care.
  • Participate in decisions regarding your care.
  • Have a chaperone present during sensitive examinations.
  • Exercise your cultural and spiritual beliefs.
  • Refuse treatment.
  • Access your medical records.
  • Receive an explanation of your bill.
  • Change your primary care provider if other qualified providers are available.
  • Provide us with a copy of your Advance Directive for Healthcare or Living Will.
  • Voice concerns or grievances to administration or medical staff without fear of
    reprisals or discrimination.

You Have A Responsibility To:

  • Keep appointments or cancel on a timely basis.
  • Provide complete and accurate medical and insurance information.
  • Ask questions when you are in doubt.
  • Communicate changes in your health and/or condition to your care givers.
  • Follow your health care provider’s instructions or discuss with them any obstacles you may have in complying with your prescribed treatment plan.
  • Accept responsibility for refusing treatment or not following your treatment plan.
  • Show respect and consideration for others around you, including other patients and staff.
  • Follow all policies affecting patient conduct and care.
  • Pay your medical bills promptly.
  • Inform your provider about any living will, medical power of attorney, or other directives that could affect your care.
  • Provide a responsible person to transport home and to remain with you if needed.


Revised 9.18.2019