Skip Navigation

No Show Policy

There is a $15 late cancellation/no show fee for Primary Care and Women's Health appointments.  If you need to cancel your appointment, you must do so either via the online Your Patient Portal or by phone at (404) 727-7551, Option 0 (zero) one hour or more prior to your scheduled appointment. If an appointment is cancelled less than one hour before the visit or the patient does not arrive, it is usually impossible for us to offer this appointment to another student who needs to be seen, thus wasting a valuable healthcare resource for Emory students.

As you may know, for several years we have charged no show fees for missed appointments in our Emory University Student Health Services (EUSHS) specialty clinics in Dermatology, Colposcopy, IUD Insertion, Women's Health, Psychiatry, Nutrition, Alcohol and Other Drug, Travel and Immunization clinics. These specialty clinics are highly sought after by students, which makes appointment availability extremely limited. When a patient schedules an appointment and does not keep it, he/she is denying another student access to that specialty service, woman's annual exam or physical exam. In addition, EUSHS pays the faculty Dermatologist, Nutritionist, Psychiatrist and Travel Nurse whether patients show up for appointments or not.

Therefore, EUSHS charges students for clinic no show appointments as follows.  In order to avoid a no show charge, the student must cancel the appointment at least 24 hours prior to the scheduled appointment:

  • Alcohol and Other Drug Education $15.00
  • Colposcopy/IUD Insertion $60.00
  • Dermatology $30.00
  • Immunization $15.00
  • Nutrition $30.00
  • Physical Exams and Annual Wellness Exams $30.00
  • Primary Care $15.00
  • Psychiatry $50.00 new pt visit and $30.00 for follow-up visits
  • Travel Clinic $30.00
  • Urgent Care Same Day $15.00
  • Women's Annual Exams $30.00

Please call (404) 727-7551 and select Option 1 (day or night) or go on line via Your Patient Portal to cancel your appointment. In addition, students who have three or more no show appointments may be excluded from future appointments at these specialty clinics. We thank you for your cooperation and for your consideration of your fellow Emory students.

Revised: 12/27/2015